Terms & Conditions
Minimum Age

Sessions are suitable for a wide range of ages.
For those under 18, prior consent from a parent or legal guardian is required.
Refund & Cancellation Policy

  1. Refunds: Sessions are non-refundable once booked. Please confirm your availability before scheduling.
  2. Packages: Individual packages are valid for 3, 6 or 12 months. The exact validity period will be confirmed at the time of purchase.
  3. Rescheduling: You may reschedule once if the request is made at least 48 hours in advance.
  4. Late Arrivals: Sessions will end at the scheduled time to respect others. Late arrivals will not extend the session and the full fee applies.
Trade License

Naylaheals operates under the trade license of Blue Faros FZE, a company duly registered in the United Arab Emirates under Trade License No. 4309307.01.

All invoices will be issued in the name of Blue Faros FZE.